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Alternative Dispute Resolution

Alternative Dispute Resolution

In the event of a dispute, pursuant to Law no. 144/2015 September 8th, the consumer may use the following Alternative Dispute Resolution (RAL) entities:

- CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo;

- Centro de Arbitragem de Conflitos de Consumo de Lisboa.

Since all the information and contacts are available on the Consumer Portal in www.consumidor.pt.

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